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Jewelry Care & Materials
Jewelry Care & Materials
Every Twinkles piece is made from one of two materials. Here's what each one is, what makes it special, and how to keep it looking like the day you got it.
Stainless steel
A strong, elegant metal made for real life. It keeps its polished finish through daily wear, so it's the one you can put on in the morning and forget about until night.
Why you'll love it
- Water-resistant and tarnish-resistant, so it handles hand-washing, rain and sweat
- Keeps its color over time without fading or turning green
- Hypoallergenic and gentle on sensitive skin
- Low-maintenance and scratch-tough, ideal for everyday wear
18K gold-plated
A layer of 18K gold over a durable metal base gives each piece a warm, luxurious glow. Treat it gently and it will keep its shine and color for a long time.
Why you'll love it
- The rich look of real 18K gold at an everyday price
- A strong base underneath keeps the piece sturdy and well-shaped
- Lightweight and comfortable, even for statement pieces
- Lasts longest with a little care (see below)
Caring for your pieces
A few small habits make a big difference, especially for gold-plated jewelry.
Do
- ✓Put your jewelry on last, after perfume, lotion and makeup
- ✓Wipe it with a soft, dry cloth after wearing
- ✓Store each piece separately in a cool, dry place, ideally in its pouch
- ✓Stainless steel can be washed with mild soap and water, then dried well
Avoid
- ✕Water, perfume, lotions and chemicals on gold-plated pieces
- ✕Wearing jewelry while showering, swimming or at the gym
- ✕Cleaning with rough cloths, brushes or jewelry dips
- ✕Tossing pieces together in one box, where they can scratch
Not sure which one to pick?
Choose stainless steel for everyday wear, and 18K gold-plated for extra shine on special days. Each product page tells you which material the piece is made of.
Estimated Delivery Times
Estimated Delivery Times
We deliver across Egypt. Here's how long your order takes, what shipping costs, and what to do if something isn't right.
Delivery times
Counted in business days, from the day your order is confirmed.
Shipping fees
A flat fee based on where we're delivering, shown at checkout.
Need it today? Same-day delivery in Cairo
Same-day delivery is available inside Cairo for an extra fee, which depends on your exact location.
How to get it: place your order as usual, then contact us right away so we can confirm availability and the fee for your area.
Check your order before you accept it
You're welcome to open your package and check your pieces in front of the courier before you confirm delivery. This is the best moment to spot anything wrong, because returns and exchanges are free while the courier is still with you.
Returns & exchanges
Changed your mind or need a different piece? Here's how it works.
The rules
- ✓Request your return within 2 days of receiving your order
- ✓Items must be unused and in their original packaging
- ✓Returning or exchanging while the courier is still with you costs nothing extra
Good to know
- !Once the courier has left, an extra shipping fee applies to any exchange or refund
- !Items that are used or missing their packaging can't be accepted
Items we can't return or exchange
For hygiene and safety reasons, these items are final sale:
Still have a question?
Reach out through Customer Support or send us a message on social media. We're happy to help.