Estimated Delivery Times
Estimated Delivery Times
We deliver across Egypt. Here's how long your order takes, what shipping costs, and what to do if something isn't right.
Delivery times
Counted in business days, from the day your order is confirmed.
Shipping fees
A flat fee based on where we're delivering, shown at checkout.
Need it today? Same-day delivery in Cairo
Same-day delivery is available inside Cairo for an extra fee, which depends on your exact location.
How to get it: place your order as usual, then contact us right away so we can confirm availability and the fee for your area.
Check your order before you accept it
You're welcome to open your package and check your pieces in front of the courier before you confirm delivery. This is the best moment to spot anything wrong, because returns and exchanges are free while the courier is still with you.
Returns & exchanges
Changed your mind or need a different piece? Here's how it works.
The rules
- ✓Request your return within 2 days of receiving your order
- ✓Items must be unused and in their original packaging
- ✓Returning or exchanging while the courier is still with you costs nothing extra
Good to know
- !Once the courier has left, an extra shipping fee applies to any exchange or refund
- !Items that are used or missing their packaging can't be accepted
Items we can't return or exchange
For hygiene and safety reasons, these items are final sale:
Still have a question?
Reach out through Customer Support or send us a message on social media. We're happy to help.